Music Lab Messenger is now live!!

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We’re pleased to announce the launch of Music Lab Messenger, our new official communication platform for all Music Lab members and teachers.

It brings all school communication into one secure, professional space — no scattered emails, no personal numbers, no missed messages.

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There’s nothing to download.
Music Lab Messenger is a web app, accessible directly through our website.

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What is Music Lab Messenger?

A secure, time-restricted messaging platform built specifically for Music Lab School, allowing direct communication between teachers, parents, students, and administration — only during working hours and only with the people you’re connected to through lessons.

Clear boundaries. Clear records. Clear communication.

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Real-life situations — solved properly

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🧑‍🏫 Case study 1: Teacher illness & last-minute cancellation

A teacher wakes up unwell and cannot safely teach that day.

Before:
Emails, WhatsApp messages, missed calls, parents finding out late or not at all.

Now with Music Lab Messenger:

• Admin sends a targeted broadcast to only the affected students

• Message arrives instantly via push, text, and email notifications

• Parents receive clear next steps (cover teacher, credit, or catch-up policy)

• Full record remains visible to admin and teacher

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Outcome: calm, transparent communication — no panic, no confusion.

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🎹 Case study 2: Parent asks to cancel a lesson via chat

A parent sends:

“We can’t make today’s lesson — can we cancel?”

What happens automatically:

• The AI assistant detects a cancellation attempt

• The parent is instantly directed to the Student Absence Form

• Teacher and admin can see the interaction for oversight

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Outcome:

No awkward back-and-forth.
No teacher put in a difficult position.
Correct process followed every time.

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🎸 Case study 3: Cover teacher steps in

A cover teacher is scheduled for a lesson.

With Music Lab Messenger:

• Messaging access is granted automatically based on the calendar

• The cover teacher can message the student if needed

• Access expires naturally after the lesson window

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Outcome: seamless continuity without manual admin work.

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🧒 Case study 4: Two students, same name

A teacher searches for “Alex”.

Instead of confusion:

• The app shows instrument and schedule

  • Alex — Piano (Mon 15:00)

  • Alex — Guitar (Thu 17:30)

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Outcome: faster, safer communication — no crossed wires.

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For parents & students

• Message your teacher directly during Music Lab working hours

• Automatically see only the teachers you have lessons with

• Full conversation history in one place

• Push, text, and email notifications already enabled

Result: faster answers, fewer misunderstandings, better learning continuity.

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For teachers

• You only see students you actually teach

• Cover access handled automatically

• No personal contact details shared

• Messages limited to working hours by default

Result: less admin noise, more time for teaching.

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For Music Lab as a school

• Full safeguarding and communication oversight

• Targeted announcements by role and location

• Automatic Google Calendar syncing

• AI support for routine requests

This raises our professional standard and protects students, parents, teachers, and the school.

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How to access Music Lab Messenger

No app download required.
You’ll receive a separate email with a secure login link, and you can access Music Lab Messenger directly through our website.

This is a major step forward in how we communicate — clearer boundaries, faster support, and a calmer experience for everyone involved.