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Frequently Asked Questions

I'm a total beginner. What will I learn? 

Quite simple. You will learn EVERYTHING you need to know about music! But, more importantly, you will learn more about yourself through music.

Why should I set up a direct debit/standing order? Can’t I just pay cash?

As our Music Labs grow and the number of students increases substantially, our admin efforts have also increased and setting up direct debits with us reduces time dealing with payments, allowing us to focus on what matters the most: teaching! :)

Do I get a discount when we go on holiday breaks?

No. You pay the same year-round (no surprises!) and you get exactly what you paid for – and sometimes you even get 1 or 2 free lessons a year!

To sum up: you pay for 48 lessons a year and the year has 52 lessons. Those 4 “extra” weeks are our holidays.

How much should I practice to see results?

Definitely on a daily basis. I would recommend a minimum of 30 minutes a day but you’ll definitely see more progress when you practice 1 hour (or more) a day.

Do you teach group lessons?

We believe that as humans we are fundamentally unique and that requires that my approach to teaching each student needs to be equally unique and exclusively tailored to you and your own pace.

 

However, we do have group classes that are specifically designed to work with a small group of students.

What happens if I can’t make it to my lesson?

We always do our best to re-arrange lessons but due to our busy schedule we can’t always guarantee that we’ll be able to re-schedule a missed lesson. There are no refunds or credit. However, we offer 1 make up lesson per month and a maximum of 8 make up lessons per year.

Are taster lessons free?

YES!

What happens if my teacher misses a lesson?

If one of our tutors can't teach you, we 100% guarantee either a make up lesson, a cover tutor or a full refund.

I booked a free trial but I can't make it... Can it be rescheduled?

Yes! We understand that life gets in the way sometimes and we do offer the option to reschedule free trials. Pleaase know that if you need to reschedule it a second time, a small fee of £12 will be charged in advance.

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